SleekFlow secures US$7 mil with Atinum Investment to propel global expansion & AI tech innovation

• Aims to secure Series B fundraising in the next 12 months
• New funds will accelerate global expansion to SEA, Middle East & Europe

SleekFlow, a leading Singapore-based provider of an Omnichannel Conversational AI Suite for customer engagement, has announced that it has secured US$7 million (RM30 million) in a Series A+ funding round led by Atinum Investment, a South Korean venture capital firm. This round brings its total funding to US$15 million (RM65.5 million).

[RM1 = US$0.21]

In a statement, the company said that this investment round also includes contributions from existing investors, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners), and a new investor, Moses Tsang (former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC).

It added that the new funds will accelerate the firm’s global expansion plans, including in Southeast Asia, the Middle East, and Europe. Additionally, the investment will be used for AI technology innovation (including analytics and building marketing workflows) and channel expansion (including Calls and Emails) to better serve its growing customer base worldwide.

“We are excited to have Atinum Investment as a strategic partner in the next stage of our expansion, along with investors with whom we have established connections,” said Henson Tsai, founder & CEO of SleekFlow. “Since the appointment of our Chief Technology Officer, Gao Lei, a Silicon Valley veteran, we have significantly increased our engineering efforts to be at the forefront of innovative tech and advanced AI. Gao Lei has been leading the charge in planning, implementing, and transforming SleekFlow’s technology stacks, system support, and infrastructure to align with our company’s goals and market demands,” he added.

“We are more ambitious than ever, with offerings underway for fully automated sales and support journeys in voice, calls, and emails, to deliver unparalleled value to our customers across industries like insurance, healthcare, telecom, service, and retail,” Tsai said.

As the Conversational AI Market is projected to grow from US$13.2 billion in 2024 to US$49.9 billion by 2030 (Yahoo Finance, 2024), SleekFlow aims to become the top customer engagement solution. By seamlessly merging conversations, product catalogues, payment solutions, and order management, the firm’s innovative solutions provide a comprehensive approach to help businesses engage with customers—all from a single, intuitive interface.

SleekFlow is a Meta Verified Partner and WhatsApp BSP Select Tier partner. The versatility of SleekFlow’s solutions extends across multiple industries and clientele, including Delonghi, Hilton Dubai, L’Occitane, Shangri-La, Hong Kong Broadband Network, Cellini, Khind, TOTO, 7-11, Kimberly Clark, Awfully Chocolate, and Audi. These businesses, among others, have already benefited from SleekFlow’s robust solutions, streamlining their operations with omnichannel conversational AI capabilities.

Atinum Investment’s regional head of the Singapore office and director, Peter Na, added, “Being at the forefront of the rapidly expanding global customer engagement market, SleekFlow meets the evolving needs of enterprise customers. The company’s localised approaches have expanded it beyond Asia, entering new markets in the Middle East and South America. We are fully committed to supporting its ongoing global expansion and are excited about the opportunities ahead.”

Following a funding round of US$8 million in 2022, the company has raised a total of US$15 million to date. Looking ahead, SleekFlow aims to secure its Series B fundraising in the next 12 months to solidify its position as a leading global tech company.